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2013 EPS are to represent Ireland at European Business Awards
Corporate Social Responsibility
Introduction to EPS
The organisation I have chosen is EPS Waste Water Treatment Group.
EPS Group is a Pumping & Treatment System Ltd. EPS is a specialist wet infrastructure support services group of companies operating across the Republic of Ireland and the UK, one of the few genuine end –to-end service providers in the global water sector.
The head office of EPS is based in Mallow, Co: Cork. They also have many more branches.
- Ballyhaunis , Co:Mayo
- Mountrath, Co: Laois
- Naas, Co: Kildare
- Northern Ireland
Over the years EPS has grown from a modest electrical and pumping service business into an innovative, internationally exporting product and service provider, now EPS is focused upon the water, wastewater and clean technology sectors.
EPS Group provides services to municipal, industrial, commercial, agriculture and domestic clients and currently export to over 30 different countries worldwide.
EPS has an annual turnover of €70 million and a dedicated workforce of approximately 360 people including their own design and project delivery team of process, mechanical, electrical, civil and chemical engineers.
EPS are Ireland’s largest, privately owned Design – Build – Operate (DBO) partner for the delivery and operation of water and wastewater assets. There current long-term operational covers over 200 treatment assets serving a population close to 1 million. EPS have held contracts with all 34 municipalities in the Republic of Ireland. Since entering the UK market EPS have been appointed to 11 frameworks with UK companies.
EPS provided a widespread of services and products to the Wet Infrastructure sector.
- They are one of Europe’s largest pump resellers.
- Design-Build-Operate of private water and wastewater treatment facilities.
- Energy management services improving the operation of treatment facilities.
EPS have a wide range of loyal customers, covering many sectors and sub-markets.
History of EPS
In 1968 – Kanturk Electrical and Farm Services Ltd, was founded 45 years ago by Gerald Buckley in Kanturk, Co: Cork.
1973 – Electrical & Pump Services ltd was founded through expansion in Mallow, Co: Cork. Both Paddy Buckley and Betty O’Connor were on board to support the development of the business.
Also the same year Galway opened its branch to support activities in the West of Ireland.
1978- Liam Sheahan joined them as Financial Director.
1984- Opened new branch in Ballyhaunuis Co: Mayo.
1997- New distribution / Warehouse / Service / Repair centre in Mallow, Co: Cork
1998 – Acquisition of Aquapure, UK, Significant expansion into industrial wastewater treatment resulting in projects in England, Cyprus, Bahain, Libya, Saudi Arabia, Scotland and Wales.
1995 – The first major National Development Plan in Ireland was implemented.
2000 – EPS renewed the National Development Plan.
2002 – EPS Bison established itself as a significant Irish player in this sector, providing solutions to in excess of 30,000 Irish homes.
2003 – EPS secured Dundalk & Drogheda a 20 year contract.
2007 – EPS opened a new 2000m sq. in Mallow to support the on-going development of the business.
Awards EPS Group Achieved
2013 EPS are to represent Ireland at European Business Awards
EPS will represent Ireland as National Champion in the 2013/2014 European Business Awards Programme under the Environmental and Corporate Social Responsibility Category.
2012 EPS wins Energy Efficiency Award
EPS won a major award for energy efficiency at the annual Sustainable Energy Authority of Ireland (SEAI) Awards
2012 EPS won the Green Energy Award for 2012
The successful EPS entry was the innovative Bio-crack sludge.
2011 Recognition for EPS by IOSH for health and safety
EPS achieved the ultimate A Grade in Safe T certification.
2011 Sustainable Energy Awards 2011 (SEAI)
Categories include:-
- Category C – Energy Efficiency Award – major Users €350,000 annual spend
- Category I – Sustainable Energy Innovation Award
2011 Anglian Water – “We love what you do” Awards
EPS was shortlisted fort his award
2011 Achilles Audit Success
EPS received a scoring of 100% in its Health & Safety, Environment and Quality Audit
2011 EPS to represent Ireland in European Business Awards
2011 Green Innovation Awards
EPS shortlisted for the Green Awards 2011
2009 Safe – T-Cert
Received from Construction Industry Federation Ireland
2008 Mallow Business Awards
Received Award for Largest Company of the Year
2003 CEEQUAL
Civil Engineering Environmental Assessment and Awards Scheme Project
Corporate Social Responsibility
The EPS Group is committed to work ethically and to contribute to the economic development and quality of life improvement of all their employees, their families and the local communities in which they operate.
Every year EPS participates in numerous fundraising and charity activities and awareness events. They do this in a number of different ways, including:
- Direct financial contributions/support
- Support for employees and management in their efforts and activities with various community groups
- Provision of secretarial, photocopying and campaign material for local community organisations
- Direct financial contributions to national and international charity groups
The current community groups that are supported from EPS are:
- Local & National GAA Clubs & Rugby Clubs
- MS and Water Aid
- Hospice Movement
- St Vincent De Paul
- AADI – Autism Assist Dogs Ireland
- Jack & Jill Foundation
- Enable Ireland
- Special Olympics Ireland
- St Joseph’s Foundation
- The Kambuie Project
- The Eoin Cronin Fund
Departments of EPS
There are 4 main departments within EPS Company.
- Finance Department
- Sales & Marketing
- Human Resources
- Purchasing Department
Finance Department
One of the most important departments in EPS is the Finance department. The functions within the finance departments include:
General Accounts
The role expected from general accounts office is responsible for the preparation of quarterly and end of year finance and management accounts. This department also handles the bookkeeping and keeps records of the money coming in and going out of the business. This also includes chasing up on late payments and paying for items purchased, handling invoices, monitoring budgets. EPS finance staff assists in providing the information for their annual audit every year.
Wages and Payroll
In EPS and other company’s payroll is the figure of all financial records or salaries for an employee, paying staff salaries /wages, bonuses and deductions.
Sales & Marketing
In Sales and Marketing the duties include selling and promoting organisations goods or services, the roles of sales and marketing are: Advertising, Sales and Customer service.
Advertising
EPS need to market their products and services to continuously attract customers. A major part of marketing is designing, updating and promoting the EPS website.
Sales
A Sales department has several functions in EPS. The sales people are trained in knowledge of the goods and how to sell these products. The salesmen will then try and persuade the customer to purchase the product that is manufactured through marketing research. In EPS the salesmen are given a target each year – therefore they have to reach their goal to try and achieve it.
Customer Service
One of the roles of an EPS customer service representative is to interact with EPS customers to provide them with information to address enquires regarding products and services. They deal with and help customers resolve any customer problems; this is usually done via a telephone call.
Human Resources
The human resource department is responsible for the provision of the full range of HR. The functions of HR include: Hiring & Dismissal, Disciplinary Actions, and Training & Research.
Hiring & Dismissal
When hiring employee’s in EPS they handle each hiring the same way. They will be given a 3-6 month contract; if the probation period is satisfactory to their employer this will result in their contract being extended until further notice. They also handle hiring the same way; if an employee is not performing up to standard then they will terminate that employee.
Disciplinary Actions
As with most large companies EPS have a policy around issues such as dealing with discrimination, harassment, violence, drug and alcohol use within the workplace. Help is given to employees that need it.
Training
Training is provided to EPS employees with support and guidance this is to help them develop their skills, knowledge and to motivate them to carry out work-related tasks within the company (EPS). These trainers will help with on-going, long term progress of employee’s skills and enable them to achieve their potential.
Research
EPS will research the needs of the customers and then develop the product that’s required. They also ensure the continuing productive capacity within the company. The company develops product prototype prior to the final launch of end product.
Purchasing Department
Most major companies have a purchasing department as part of everyday operations. EPS are one of the companies that provide a service that is the backbone of manufacturing and retail.
Purchasing Materials
One of the roles of the purchasing department is to buy all necessary raw materials that are required for production. In EPS the purchasing department makes sure there are always sufficient raw materials in the warehouse to keep the customers happy and keep the store well-stocked at all times.
Evaluating Price
A purchasing department is also charged with continuously evaluating whether it is receiving these materials at the best possible price in order to maximise profitability. This may affect small businesses that may purchase fewer quantities and may not receive the same type of bulk discounts. A purchasing department in a small business will need to shop around to find the best vendor at the most reasonable price.
Paperwork and Accounting
Purchasing department handle all paperwork involved with purchasing and delivery of supplies and materials. Purchasing ensures timely delivery of materials from vendors and can track all purchase orders.
Bibliography
http://www.epswater.ie/news-articles-eps-group.26.5.html
http://en.wikipedia.org/wiki/Purchasing
http://www.epswater.ie/sustainability/awards.214.html
- Valerie Callaghan O’Shea
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