This plan includes the tactical objectives to be used to accomplish two primary goals of social media: 1. Increase unique traffic to Archello.com
2. Convert anonymous traffic to known visitors.
3. Improve search engine rankings
Introduction
The impact of media has changed. The Internet used almost all the traditional media such as radio, print, television and direct mail. Similarly, marketing its role has changed over the past few years. Social media enables everyone to generate their own content as a result marketers are no longer the only broadcasters.
The rise of social media
The Internet is growing critical to marketing, but its moving into social digital space (Weber, 2007 [1] ). According to Weber, the social web will become the primary centre of activity in our lives. To put it differently people use the social web instead of the old media for all the services supplied. On top of that, social web brought a lot of new opportunities to exchange knowledge worldwide. According to the Internet World Statistic in June 2010 there were more than 1.96 billion people online [2] . Given this, it can be concluded that social web has great impact on the people. For instance people now interact and communicate as a society and use the web to extend existing relationships.
Moreover, using the social web people can be seen as an influencer rather than a listener. Everybody can create and distribute their knowledge and content to an audience. In addition to that, social web offers unlimited possibilities to spread thoughts and opinions.
An innovative technology called RSS (Really Simple Syndication) evolved the usage of social media. It increased the reach of blogs and given terrific push to social media’s evolution” (Mayfield, 2008 [3] ). With RSS the audience can subscribe to content they are interested in, which means they do not have to search for it.
What is social media, compared to traditional media, from the perspective of marketing?
Traditional media and social media have the same purpose yet they differ from each other in terms of content distribution and reach. In contrast, from the perspective of marketing, the distinction with regards to content and communication with the audience is significant. The social media tools share five characteristics that drive participation, openness, conversation, community and connectedness. To put it differently, these tools speculate the differences between traditional and social media. When it concerns consumer recommendation, the traditional media hardly offers anything. Since the socialisation of the web, sharing opinions has never been so easy. The consumer influence channel has changed significantly since social media and its many tools. The table below shows the difference between both types of media.
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Consumer influence has become extremely important. Both Personal experience and personal recommendation is a strong tool to influence consumers. This is something that traditional media does not offer. Thus companies should start being active in social media for the increasing importance of social media. When it comes to sourcing information, low-involvement products and services are not the only categories that people research and review online. It is remarkable the number of people that research high-involvement products. Looking at the marketing angle, this reflects that consumer influence on the web is also impacting long-term marketing.
Social Networks
Companies make use of social networking to connect with their customers. Social networking sites are basically online communities where people can share personal information, opinions, share common interest and content information. These online communities offer entertaining services and help its members help to expand their networks.
Blogs
Weblog is an online journal where the most recent entries appear first. People can subscribe and even leave comments. Weblog covers a wide range of content. A successful blog updates and focuses its tone, topic, links and trackbacks, comments and subscription. These features make a blog interesting. Furthermore, there is a blog distinction between personal, political and business. In the context of this report, Archello’s blog can be seen as a marketing opportunity.
Micro-blogging
Micro-blogging is a combination of social networking and instant messaging that people can create. It provides a quick way to communicate with a group of people the message can be posted on their profile. An example of micro blogging is Twitter. The content of micro blogging is limited.
Target audience
With help of Internet opinions and thoughts can be shared much easier than before. People have conversations outside their social network. The influence economy is compelling the people to become more open and social. Therefore having the right target audience will contribute to a more effective communication strategy. Archello’s target audience is very broad. Its target audience are the architect, the contracting firm, the architect school, the building contractor, the service provider and junior designer. Each target audience needs to be approached differently. An architect firm makes use of micro-blogging like LinkedIn whereas a designer student will become a fan on facebook.
Social Media Strategies:
Blog 2 hours daily
Goal: 1000 daily viewers by 1st of January 2011
Short-term objectives:
Increase recognition
3 number of posts a day
Add RSS button
Link with different architecture websites such as www.news.architecture.sk
Using SocialOomph
Increase engagement
Post tradeshows that Archello will participate in
Run a photo contest on Archello’s blog and flickr
Make a poll for visitors for feedback and suggestions
Post latest buzz and market trends on architecture
Provide forum page on Archello’s blog
Key Metrics:
Number of posts
Audience growth†unique and returns
Conversation rate
Conversions
Subscribers
Social Networks 2 hours daily
Goal: 10.000 likes by February 2011
Short-term objectives:
Facebook fan page
3 number of posts a day
Link the fan page with other informative web pages such as www.news.architecture.sk
Participate in others groups like Archdaily
Use facebook involver applications to enhance the fan page
Use Facebook add badge to increase recognition
Create a “invite us” button on Archello website for the exhibitions
Archello members should start leaving a comment on fan page about a post
Enhance the fan page
Total budget: €700 euro per month
Archello.com
Post relevant and inspiring case studies focusing on the design process and start discussion board where architects can discuss how they would handle a project.
Start using WordPress and LiveJournal to write small piece on the architecture industry and link it back to Archello.com
Run a contest of top 10 photographs. Pictures will be uploaded on Flickr, Facebook and Archello.com. The following text will appear on Flickr for the contest:
We are going to publish the best 10 photos from this pool every month on Archello.com. The photos will highlight the best Flickr talents on the architecture website. Once we pick our 10 favorite photos we are going to let the photographers know via Flickrmail to let them know we are going to publish the photos. You can also join us on facebook: http://www.facebook.com/home.php?#!/pages/Archellocom/130796890286255
Keep the Profile up to date
Start a discussion on new projects and trends related to Archello
Follow companies who already are users of Archello
Participate in Q&A, this will built credibility
Join other groups to extend the number of followers
Key Metrics:
Referrals from social networks
Friends on Social Networks
Micro blogging (Twitter) 2 hours weekly
Goal: 3000 followers by 1st of February 2011
Short-term objectives:
Adjust the key words on twitter to attract more followers
Update company profile
Post trade shows that Archello will be visiting
Post exhibition video’s of Archello
Follow daily follow 90 to 110 new people
Total budget Twitter: $29,95
Key Metrics:
Friends/Followers
2ndâ€order followers (follower’s follower count)
Pages ranking on key terms from micro blogging sites
Widgets 1 hour per month
Short-term objectives:
Creation of widgets at widgetbox.com
Distribution of widgets like chat rooms, Vimeo badge and social share badge on Archello.com
Key Metrics
Usage of widgets (by count)
Posts/Mentions about social widgets offsite
Bookmarking 2 hour daily
Short-term objectives:
Update and Post stories on the following sites:
Delicious
Sphinn
Digg
Stumbleupon: bookmark each story or project and use wordpress blog to increase exposure.
Squidoo
Flickr
Add This
Key Metrics:
Referrals from bookmarking sites
Pages ranking on key terms from bookmarketing sites
Online Video 2 hours weekly
Short-term objectives:
Update videos on social video sites and link to Archello.com
Youtube
Use a friend adder program: Tube Blaster Pro
Key Metrics:
Referrals from social video sites
Views of videos on social sites
Pages ranking on key terms from Youtube
Photo sharing 2 hours weekly
Short-term objectives:
Photo’s of the exhibition and Archello stand
Share the photo’s with links back to blog and Archello.com
Flickr
Facebook Photo Gallery
Archello’s blog
Key Metrics:
Referrals from photo sharing sites
Views of photos on social sites
Pages ranking on key terms from photo sharing sites
Marketing suggestions to increase recognition and exposure:
Create a “invite us” button on Archello website for the exhibitions etc
Updating the blog with the latest projects and ideas relating to sustainability, content updates
Organize a party for moving to Amsterdam or having the best augmented reality
Top 5 architecture tips every week and link this to facebook, twitter etc
Start using WordPress and LiveJournal to write small piece on the architecture industry
Try to link the website with CNN.com and BBC.com since they have a major online publications
Make use of Ad banners on facebook to increase brand awareness
Participate on tradshows: at least once a month
Post once a day links on different architecture pages. These pages include:
Architecture (Visual Artist) number of likes: 62,079
Architecture (page) number of likes: 249,181
Architecture Lab (webpage) number of likes: 5,248
ARCHITECTURE AND INTERIOR DESIGN (page) number of likes: 127,885
ARCHITECTS ARE SEXY (page) number of likes: 59,164
Source:
http://ezinearticles.com/?Sample-Social-Media-Marketing-Plan&id=3176676
http://www.danielhoang.com/2009/03/08/social-media-strategic-plan/
http://www.icrossing.co.uk/fileadmin/uploads/eBooks/What_is_Social_Media_iCrossing_ebook.pdf
http://www.internetworldstats.com/stats.htm
http://www.marketingtothesocialweb.com/files/Marketing_to_the_Social_Web_-_Chapter_1.pdf
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