As we know that healthcare professionals are a part of group that relates to the service users mean while the service users also play a vital role and impart an effect on professional group. It is worthwhile to discuss the importance of support workers because they are to work in partnership with users of the services and they also help them in fetching self-reliant. Professionals offer service users to offer them with some extra settlement in the shorter time but they often are not capable of long-term benefits. Support workers perform work in partnership services users and help them in maintaining their status quo. In order to undertake daily tasks and make some amendments in these to make sure service users get some the short-term goals but still they fail to do so over the long-term. The report shows that the results tell us about the need for the service users to help the users in mental health support workers to improve there group efficiency in order to get a professional profile meanwhile, they make it clear that each of health care professionals along with the service users should have a clearer perceptive nature of support work so it may help them in positioning the health sector to a higher level.
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Interpersonal Level:
The second and still somewhat a important level of Health and social care in partnership working is that of interpersonal; in this category the category of retired worker i.e. old age class find it less difficult to offer the wants in less demanding way because they have ample of time to perform there task. Most of the people in the category of who younger age group than this retired class feel a little bit isolated and this make it more difficult to fulfill their desires. Hence these leads to more emphasize on the interpersonal level working in partnership. Hence the interpersonal group tends to operate the relationship with different levels of groups and make them convey their desires more effectively. Hence working in groups makes it easy for them to ensure that they have a good understanding with in their group which makes their life easy. The way in which practices and local health services work appear to separate beside these destitute groups. It could be that they have too many conflicting priorities or are less skilled at negotiating their chosen appointments.
Organizational level:
The importance of partnership working takes a new look when we study it at the organizational level. The concept of partnership has a great impact on labor’s social policy issue. Hence a new concept arises when we have to discuss partnership and collaboration, because both of these have some themes ‘new’ Labour’s social policy, mainly in respect of the freedom of health and social care. Though the terms are hardly ever specifically clear and problematic to study, in most understandings partnerships has some reliability upon good systems of inter-professional association. By going through the past literature on the social behavior of professions, and meanwhile the nature of inter-professional working, One of the study shows that effective mutual working within health and social care is difficult to obtain, mainly in the light of the immense difference in authority and culture between a variety of occupational groupings, and the naturally competitive scenery of profession jostle for region in the same areas of activity. It shows that the issues which are handled with care need to be resolved before what they ought to make it difficult and hence are properly understood; a metaphoric application to the absolute benefits of ‘partnership’ without any other way hence it helps in maintaining the status quo and yield efficient partnership working. Meanwhile we can also maintain an proper role for social work in the situation of partnership working at the organization level which has a brilliant role and area of study that make it more beneficent has yet to be defined and proposes specific tasks and values that distinguish the social worker from other related professionals.
Healthcare system needs to be characterised by high levels of citizen empowerment and service user groups in order to make it more effective. Service users have vast access to large data of information about healthcare and in this way they can have a good option to choose where to have management. Transference of healthcare in Sweden to local and regional government had lead to healthcare being organised according to the needs of local inhabitants rather than at national level. From a dictatorial standpoint, at national level there exists a number of organizations including the Board of Health & Welfare, the Medical Responsibility Board, the Swedish Council on Technology Assessment in Health Care, the Pharmaceutical Benefits Board and the Medical Products Agency. The National Board of Health & Welfare, which has many different duties within the fields of social services, health and medical services, environmental health, communicable disease prevention and control and epidemiology, produce a report of healthcare performance across the country every year. Two of the committee members on the Pharmaceutical Benefits Board, which regulates the pricing of medicines, are from service user groups. Service users have also been demanding a more equal relationship with their health professionals and are no longer accepting the traditional role of the patient as a passive recipient of care. Their calls for greater involvement in their own care have been heard and have also encouraged government and health providers to formulate policies with more ambitious objectives of encouraging the involvement of service users in the planning and delivery of health and social care services.
There has been a lot of study being held to improve the standard and evaluated the importance of service user groups empowerment. Therefore the appraisal of a new health initiative Smith, Prosser, & Joomun (2007) investigated service users’ mind set for health support workers through the focus group discussions and a series of interviewes. The purpose of the study was to determine the effectiveness and adequacy of services offered by support staff. The findings indicate that both service users and service visitors appreciated the involvement of the health support workers. Similarly in earlier research Corcoran (1985) investigated patient’s perceptions of paraprofessional and professional therapists. Corcoran recommended that the patients were more keen to seek help from paraprofessional then professional therapists, with areas such as reliability and knowledge showing no significant difference. Both articles offer strong support for the use and employment of paraprofessional staff, indicating, for the most part, that both service users and visitors are relaxed with their involvement in health and social services.s
Models of service users
Like Mackenzie (2006), den Boer et al. (2005) examined the employment of paraprofessional as a means for a cost effective method to dropping the burden for health professionals, with particular reference to their effectiveness in the delivery of psychological treatments for misery and anxiety disorders. The research that emphasis on perceptions of the service user, rather than the professional as was the case in Mackenzie (2006). Paraprofessionals involved within den Boer et al. were employed as mental health care members whish are paid to perform there duties and hel in voluntary staff. Meanwhile they also require no qualifications in regard to the delivery of psychological treatment. Study indicated no statistical difference between the deliverance and effectiveness of treatment between professional and paraprofessional groups. However, the analysis of the preferred group from the client’s perspective favoured paraprofessionals supporting the earlier work of Corcoran (1985).
Task 2.3. Critically compare and analyze how better partnership among different service user groups and Health and social care professionals had benefitted by the concept of empowerment of the service users.
It became more and more clear in the project that thriving networking and the development, giving out and mainstreaming of service user knowledge are closely related and that the two are inextricably involved with meaningful user involvement in most service users’ minds. This would help in their work patterns and benefit the service users. When asked how user knowledge can make a more powerful impact to improve people’s lives, service users highlight two closely interrelated issues. These are:
strengthening service user networking at individual and organisational levels;
the promotion of effective user involvement by service users.
Service user groups help enhance the performance of the employees and mean while give them autonomy in their work.
Hence we can conclude that the service user groups are related to the task performed and take it more and more serious while going through the phase of improvement.
Task 3.1. Explain the possible positive and negative outcomes of working in partnership across the Health and social Care sector with a range of different service user groups. Explain strategies to avoid negative outcomes in working in partnership.
Health and social care sector has been effective and it would result in many positive outcomes if the service user groups utilize them in partnership building. Following are some of the common positive outcomes of working in groups in the health and care sector.
Service users and members of the public should be involved in the work of regulatory bodies:
• It promotes openness and transparency among public in order to improve service quality and openly involves in the development of rules and standards;
• It ensures safety solution so that health and social services can learn from the experiences of service users, carers and others, particularly
as it relates to adverse events;
• It improves the quality of regulated services by ensuring that services are sensitive to the needs and preferences of service users and the public; and
• It focuses the work of regulatory bodies on service users and encourage public accountability by complementing the expertise of health
professionals and information from scientific literature18.
A further rationale for involving the public directly in the work of regulatory bodies is a need to counteract the risk of regulatory capture.
Negative outcomes:
As noted earlier, communication is the fundamental platform upon which partnership interaction takes place. Poor communication can negatively impact partnership functioning in a number of ways: it can leave people feeling overwhelmed, or left out and confused; it can exacerbate problems of accountability; and perhaps most importantly, it can reduce a partnership’s capacity for exchange and synergy.
Task 3.2. Critically explore how better partnership in all 3 levels could bring positive outcomes for the range of service users at different Health and social care facilities across the regions.
Increasingly in modern society, partnerships are being called on to solve the most complex issues of our time. Partnerships are being formed in areas such as development, nursing, social work, public health and especially in the field of health promotion. Within the field of health promotion, partnerships exist at every level from one-on-one interventions to global programmes.
Given the popularity of partnership working, the literature examining its functioning is oddly scarce. The literature on partnership functioning that does exist examines almost exclusively partnerships at the community level. The purpose of the present case study was to gain insight into the functioning of a global health promotion partnership. Using the community literature as a point of departure, this case study analysed documents and conducted interviews in an attempt to map functioning from the real-life experience of global partnership functioning
Task 3.3. Critically analyze different negative outcomes resulting in working in partnership concept. Explain and evaluate different pre-emptive strategies you could implement to avoid negative outcomes.
Antagonistic output appears to be a result of the negative interaction of partnership processes. Antagony itself contributes nothing to the problem and indeed has a further negative impact on partnership functioning by discouraging partners, by wasting resources and by failing to make necessary contributions.
In sum, outputs are the manifestation of inputs coming together in various ways. With additive outcomes, inputs simply move past the partnership interaction untouched by it. Additive outcomes are not affected by the partnership and appear to have no effect on it.
Synergistic outcomes are produced when positive processes enable collaborative exchange among inputs to create something unique and better. These outputs feed back in to the partnership and seem strengthen the interaction. Antagonistic outcomes result when inputs come together but do not produce expected outcomes. Antagony is produced when positive intention meets negative loops of interaction. These outputs may revert back in to the partnership negatively impacting the interaction.
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